Creo Engage · Customer engagement
Engage your clients. Drive better results.
Creo Engage is marketing automation built on your business data. It turns the clients in your systems into audiences and runs them through journeys that send the right message and react to what each person does.
Messages by email, WhatsApp and Telegram.
How it works
From your data to a message that fits the client
-
Connect your data
Contacts come from the data you already have: Creo Sense reports, your CRM, spreadsheets, files and events sent by your own systems.
-
Build audiences
Group clients by what they are, what they did and how they reacted to earlier messages. Audiences refresh on a schedule or after each data load.
-
Design journeys
Draw the path on a canvas: what starts it, which message goes out, how long to wait, and what happens when the client opens, clicks or does nothing.
-
Measure the result
See how many were enrolled, reached, opened, clicked and converted, step by step, and improve the next journey.
Journeys
Draw the path once. It runs for every client.
A journey is a set of steps on a canvas. Each client who enters moves through it at their own pace, and the next step depends on what they did.
- Start by audience, schedule or an event from your systems
- Messages, waits, condition branches and A/B splits
- A goal step marks the client as converted
- Every change is kept as a version you can restore
Starter journeys
Start from a pattern that works
Six ready-made journeys cover the usual moments of the client lifecycle. Adapt the texts, the timing and the conditions to your business.
Welcome series
Greet a new client.
Onboarding
Guide the client through setup.
Lead nurture
Stay in touch until a lead is ready.
Re-engagement
Reach clients who have gone quiet.
Win-back
Invite former clients to return.
Event follow-up
Follow up after a client action.
What you get
The tools of a marketing team, on the numbers of the business
-
Audiences that stay current
Rules on client attributes, on engagement such as opens and clicks, and on events. Combine and exclude audiences, and preview the count before you use them.
-
Templates for each channel
Email, WhatsApp and Telegram templates with personal fields, a preview and a version history.
-
One-to-one conversations
Write to a single client from their profile. AI can draft the message from your template and the client's details; you review it and send.
-
Results for every journey
Enrolled, sent, unique opens, unique clicks and conversions, with a step-by-step funnel for each journey.
-
Consent and unsubscribes
Unsubscribe links in your emails, and an opt-out list per channel that is checked before each send.
-
Workspaces for brands and markets
Run several brands, markets or languages side by side, each with its own sender, branding and templates.
Creo Engage can take its contacts from Creo Sense reports.
Marketing and management then look at the same clients and the same numbers. See Creo Sense
See it on your own data
Ask for a walkthrough. We show the product on demo data and discuss what your team needs.